
Price off your landed cost, not your factory quote. Here is the maths, and the mistake that cost me a year.
Most founders price their product the day the factory quote lands. They take the unit price, multiply by something that feels right, and put it on the website.
Then a stockist emails asking for wholesale terms, and the whole thing falls apart.
So how do you price a product properly? You start with landed cost, not factory cost. You work backwards from a retail price the market will actually pay. And you build in wholesale margin from day one, even if you never sell wholesale.
Here is how that works.
What should your product actually cost you?
Your factory quote is not your product cost. It is one line in a longer list.
Landed cost is what one unit costs you sitting in your warehouse, ready to sell. That includes:
- The unit price from the factory
- Freight, sea or air
- Insurance
- Duties and taxes
- Customs clearance and port fees
- Inland transport to your warehouse or 3PL
- Packaging, if it is not already in the unit price
- Your inspection or QC cost, spread across the run
Add all of it. Divide by the number of units. That is your landed cost.
Founders skip this constantly. They price off a $6 quote and find out later they are holding an $11 product. Every margin decision after that is built on a number that was never real.
If you have not brought stock in before, my guide on importing products into Australia walks through the freight and customs side properly.
One more thing. Sampling costs are real too. If you spent $1,200 getting to a golden sample, that money is gone whether you count it or not. I do not put it in landed cost, but I do want it back inside the first run.
Why do people say multiply by four?
Because in a business that sells both direct and wholesale, four is roughly the number that works.
Landed cost times two gets you your wholesale price. Wholesale price times two gets you your retail price. That is the old keystone rule, and it survives because the maths behind it holds.
Say your landed cost is $10.
- Wholesale: $20
- Retail: $40
Your stockist buys at $20 and sells at $40. They make their margin. You make $10 on the wholesale unit and $30 on the direct unit, before your own costs.
That gap is not greed. It is what pays for warehousing, breakages, the customer who returns a product because the colour looked different on her phone, your website, your ads, your time.
Four is a starting point, not a law. Heavy or bulky products need more, because freight eats you. Small, high-value items can sometimes run leaner. But if your number is coming out below three, look hard at whether the product works at all.
The mistake I made at Incy Interiors
I priced our first cots off the factory quote.
Not landed cost. The quote. I knew freight existed, I just had not properly costed it per unit, and cots are big. Air is impossible and sea containers are not free. By the time a cot was sitting in our warehouse it cost me materially more than the number I had been doing my sums on.
We launched, sold well, and I felt clever.
Then the retailers came. Which is what you want. Getting into stores was the thing that took Incy from a small brand to a business selling in nine countries. But a retailer does not ask nicely for a discount. A retailer expects to buy at roughly half of what you sell at, because they have to make their own margin to stay open.
I did the maths and there was no room. My retail price was too low to give anyone else a cut. I could take the wholesale orders and make almost nothing, or say no to the growth channel I actually wanted.
I ended up raising prices. That is not a small thing to do to customers who just bought from you. It cost me a year of awkward conversations and a lot of confidence I did not need to lose.
The fix was one line of maths I skipped at the start.
How do you price for wholesale from day one?
You build the wholesale layer in before you set your retail price. Even if you have no intention of selling wholesale.
Work in this order.
1. Get your true landed cost.
All of it, per unit, as above.
2. Set your wholesale price.
Landed cost times two is the floor. That gives you 50 percent margin on wholesale, which is what you need to survive the channel.
3. Set your retail price at double wholesale.
This is the price on your website and the price you tell stockists to sell at.
4. Sanity check it against the market.
Go look at the three products a customer would compare you to. Is your number in that range? Above it, if your product is genuinely better?
If your retail price lands wildly above the market, you have a costing problem, not a pricing problem. Go back to the product.
Doing it this way means the day a stockist emails, you say yes without touching your price list. My guide on getting your product into stockists covers what happens after that yes.
What if the price comes out too high?
This is the useful part. A price that will not work is information.
Do not shave your margin to make it fit. That is the reflex, and it is how founders end up with a business that turns over money and produces none.
Fix it at the source instead.
Change the spec.
Different material, simpler finish, fewer components. The customer often cannot tell, and your cost drops.
Change the packaging.
Packaging is the easiest place to overspend and the easiest to fix. There is a whole guide on doing packaging on a budget.
Change the freight profile.
Can it flat pack? Can it nest? Can you fit more in a carton? Volume is what you pay for on sea freight, and a design change can move that number a long way.
Change the quantity.
Sometimes the price only works at a volume you cannot afford yet. That is a real answer. Read how much stock to order for your first run before you talk yourself into a bigger order.
Change the factory.
If none of the above works, you may just have the wrong supplier.
Or accept that this product does not work and pick a better one. That is a hard morning and a cheap lesson compared to finding out with 2,000 units in a container.
Should you launch with a discount?
No.
I understand why people do it. You are nervous, you want the first sales, a discount feels like it lowers the risk.
What it actually does is teach your first customers what your product is worth, and that number is not your price. Those people wait for the next sale. Then they tell their friends to wait too.
If you need a reason for people to buy at launch, give them something that is not money off. Early access. A bundle. Free shipping on the first run. Something you can stop doing without it reading as a price rise.
How much profit should you actually be making?
On direct sales, aim for a gross margin of 60 to 70 percent or better. That is your retail price minus landed cost, as a percentage of the price.
On wholesale, 50 percent is the working number. Below that, the channel is not worth running.
Those are gross margins, not what you keep. Ads, fees, shipping, returns, your salary and everything else comes out of them. A product at 40 percent gross margin looks fine on a spreadsheet and quietly loses money once real life gets involved.
If you want the full picture of what launching actually takes financially, I broke that down in what it costs to launch a product in Australia.
When should you raise your prices?
When your costs move, and when you have earned it.
Freight rates change. Currency moves. Factories reprice. If you are still selling at a number you set two years ago against a quote from three, you are absorbing all of that yourself.
Review your landed cost every time you reorder. Not once a year. Every run.
And raise in small, quiet steps rather than one big apologetic jump. Nobody notices five percent. Everybody notices thirty.
The takeaway
Pricing is not a gut call, and it is not a formula you apply once and forget.
Start with the real landed cost. Build the wholesale layer in before you set retail, whether you plan to sell wholesale or not. Check it against the market. Fix the product, not the margin, when the number does not work. Then review it every single reorder.
Do that and you can say yes to a retailer, to a bulk order, to a stockist in another country, without redoing your entire price list and apologising to your customers.
I did it the other way. It worked out, but it cost me a year I did not need to spend.
If you want the frameworks, the landed cost templates, and the factory relationships to get this right the first time, that is exactly what we work through inside The Product Path. Idea to factory-ready to launch, step by step, with the numbers checked before you commit.
Build the asset. Don’t just be the asset.

Kristy Withers
Product business strategist & sourcing specialist
Ready to go further?
Let's build your product business.