Last updated: 1st July 2025
Incy International Pty Ltd ABN 12 669 966 723 (“we”, “us” or “our”) is committed to protecting your privacy in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
This policy explains how we collect, use, store, and protect your personal information when you visit our website, sign up for our services, or interact with our content.
1. What We Collect
We may collect the following personal information:
* Your name and email address (when you subscribe to our list, sign up for a freebie, or join a program)
* Your billing and shipping address (when you make a purchase)
* Payment details (processed securely via third-party platforms like Stripe, PayPal, or Stan Store)
* Information you provide when filling out forms, surveys, or joining our programs (e.g. your product idea or stage of business)
* Technical data like your IP address, browser type, pages visited, and time spent on site
2. How We Collect It
We collect information when you:
* Subscribe to emails or newsletters
* Download a resource or join a waitlist
* Purchase a product or program
* Fill in a form or survey
* Send us an email or contact request
* Visit our website (via cookies or similar tracking technologies)
3. Why We Collect It
We only collect personal information that is reasonably necessary for our business activities, including to:
* Provide and improve our services, content, and offers
* Process transactions and deliver products or programs
* Communicate with you (e.g. confirmations, updates, marketing)
* Understand your needs and tailor your experience
* Comply with legal obligations
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email.
4. Storage and Security
We store your information securely using trusted third-party platforms (e.g. Flodesk, ThriveCart, Stan Store, Stripe, etc.). These services comply with high standards of security, and we take reasonable steps to protect your data from misuse, loss, or unauthorised access.
Please note that some data may be stored or processed outside Australia, depending on the tools we use.
5. Cookies + Tracking
Like most websites, we use cookies and similar tools (e.g. Facebook Pixel, Google Analytics) to understand how people use our site and improve your experience. You can choose to disable cookies in your browser settings, although this may affect site functionality.
6. Third-Party Disclosure
We will never sell or rent your personal information. We may share it with trusted service providers who help us run our business (e.g. payment processors, email marketing platforms) — but only to the extent necessary and only if they uphold privacy standards.
7. Access + Correction
You can request access to the personal info we hold about you, or ask for it to be corrected, by emailing us at [insert email].
8. Concerns or Complaints
If you have a concern or complaint about how your personal information has been handled, please contact us at kristy@kristywithers.co. If you’re not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
This policy may be updated from time to time. The most current version will always be posted on this page with the updated date above.
Got a question about how we handle your info? Just email us at kristy@kristywithers.co and we’ll get back to you.