Privacy Policy

Overview

Kristy Withers (“we”, “us”, “our”) operates kristywithers.co and related programs. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We collect personal information you provide directly to us, including:

• Name and email address when you subscribe to our newsletter
• Name, email, and message content when you submit a contact enquiry
• Business and personal details when you submit a program application
• Technical data such as browser type, pages visited, and referring URL collected automatically via our hosting provider

How We Use Your Information

We use your information to:

• Send you our newsletter and business insights you signed up for
• Respond to your contact enquiries and support requests
• Review and process program applications
• Improve the quality and content of our website
• Comply with legal obligations

Third-Party Services

We use Flodesk to manage email marketing. When you subscribe to our newsletter, your email address is stored with Flodesk in accordance with their privacy policy. We use Resend to deliver transactional emails such as contact form acknowledgements. These providers are bound by appropriate data processing agreements and do not sell your personal information.

Data Retention

We retain your information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers may unsubscribe at any time using the unsubscribe link in any email we send. Contact and application data is retained for a reasonable period to support our business operations and is then deleted or anonymised.

Your Rights

You have the right to access the personal information we hold about you, to request corrections if that information is inaccurate, and to request deletion of your data where we have no legal obligation to retain it. To exercise any of these rights, please contact us at the address below.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and to understand how visitors use the site. You can configure your browser to refuse cookies, though some parts of the site may not function correctly if you do.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at hello@kristywithers.com.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects when the policy was last revised. Continued use of our website after any changes constitutes your acceptance of the updated policy.